Congratulations! You’ve purchased an incredible heirloom treasure - something you’ll get to love forever.

Please carefully read the below care instructions to help ensure your piece lasts forever (and ever).

Caring for your seashell bouquet, jewellery display or hair accessory

Flower bouquet made of seashells and pearl accents, wrapped in satin ribbon, resting on ivory fabric.

Unboxing & handling your piece

Your bouquet or jewellery display is packaged snugly to ensure safe delivery. Take care when unwrapping; you can use scissors to carefully cut through the taped areas and then unwrap slowly.

More delicate shell flowers in a bouquet head will also be wrapped, but not taped. You can gently unravel this - DO NOT PULL OR TUG ROUGHLY. Your seashell flowers are secured to high-quality florist wire, if one moves out of place during unwrapping, you can GENTLY move it back into place by the stem, do not attempt to bend by holding the shells. Please do not pull or tug hard, as this may displace multiple stems or bend the wire incorrectly.

Please wash your hands thoroughly before touching the bouquet handle, to avoid getting marks or stains on it. I recommend using gloves or some tissue paper when handling wherever possible.

Please remember that while the bouquets and jewellery displays are handmade and sturdy, they are still a fragile item. Please don’t drop, throw, shake or handle roughly.

Please do not pick up your bouquet by the top, only use the handle.

I would LOVE if you shared your unboxing experience with me on TikTok!

A sea turtle swimming underwater with body facing to the right, fins extended, and head turned slightly upwards.

Travelling with your bouquet - IMPORTANT

If you’re having a destination wedding and need your bouquet to travel with you, please safely package it the way it arrived, and keep it in your carry-on luggage if possible to ensure a smooth ride.

I recommend taking photos/ videos so you can remember how it arrived for safe re-packaging. Unfortunately, I cannot provide any compensation if the bouquet is damaged in further transit once you have accepted delivery.

In the unlikely event your bouquet or jewellery display arrives damaged

While every care is taken to safely ship your bouquet, accidents can happen in transit, this is why I include a requirement for signature on delivery, and insure each bouquet for the full purchase price (in AUD).

If you find your item is damaged when it arrives, please follow these steps as soon as possible.

  1. Take plenty of photos - of the packaging (outer and inner box), of the damage, and of the item as a whole. Ensure they are very clear and in a well-lit area. This is very important; insurance claims cannot be lodged without lots of quality photographs.

  2. Email me at treasuresuntoldau@gmail.com to let me know what happened, include the claim number and a description. I will help you however I can.

Displaying your bouquet after the big day

I recommend purchasing a bouquet display stand for your keepsake bridal bouquet. You can use a vase, though the bouquets are very top-heavy. I recommend filling the bottom of the vase with sand or pebbles (the kind you get for fish tanks) to add some weight to the bottom and keep to the beachy theme!

I encourage you to find a local florist who stocks them and support another small business like mine; we all do a little happy dance every time someone buys from us!

A blue snowflake drawn on the snow with five arms.

Cleaning your bouquet or jewellery display

Use a damp microfibre cloth to gently wipe away dust/ dirt, and you can use a feather duster to reach the more difficult places.

Your bouquet or jewellery display is curated using flexible, permanent water-proof adhesive and sealed with a coat of clear varnish to ensure longevity and enhance the bright colours, however you should not submerge your bouquet in water or use any soap or chemicals.

Your seashell flowers are secured to high-quality florist wire, if one moves out of place during cleaning, you can GENTLY move it back into place. Please do not pull or tug hard, as this may displace multiple stems or bend the wire incorrectly.

Beach house with wooden stairs leading to a deck, overlooking a calm, turquoise ocean under a clear blue sky, with a palm tree nearby and rocks on the shoreline.

Sunlight exposure

Because I use real seashells, over exposure to direct sunlight may cause some colour fading over time, just like in nature.

You can minimise this by displaying your bouquet in a shady spot where possible.

Question I haven’t answered?

Email treasuresuntoldau@gmail.com and I’ll get back to you ASAP!