Privacy policy.

Privacy Policy

Last updated: 22.12.2025

1. Introduction

This Privacy Policy explains how [Your Business Name] (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information.

We are based in New South Wales, Australia, and comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). We also take reasonable steps to respect the privacy rights of international visitors.

2. Personal Information We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details (processed securely by third-party payment providers — we do not store card details)

  • Order history

  • Communications you send to us (emails, contact forms)

  • Technical data such as IP address, browser type, and cookies

We only collect personal information that is reasonably necessary to run our business.

3. How We Collect Personal Information

We collect personal information when you:

  • Place an order through our website

  • Sign up for emails or newsletters

  • Contact us via forms or email

  • Browse our website (via cookies and analytics tools)

4. How We Use Your Information

We use your personal information to:

  • Process and deliver orders

  • Communicate with you about purchases or enquiries

  • Provide customer support

  • Improve our website and services

  • Send marketing emails (only if you opt in)

  • Meet legal and accounting obligations

5. Disclosure of Personal Information

We may share your personal information with trusted third parties only when necessary, including:

  • Payment processors (e.g. Stripe, PayPal)

  • Shipping and fulfillment providers

  • Website and e-commerce platforms (e.g. Squarespace)

  • Analytics and marketing tools (e.g. Google Analytics, email services)

Some of these providers may be located outside Australia. We take reasonable steps to ensure overseas recipients handle your information securely and in line with privacy laws.

6. International Visitors

If you access our website from outside Australia, you acknowledge that your information may be processed and stored in Australia or other countries where our service providers operate.

7. Cookies & Analytics

We use cookies and similar technologies to:

  • Analyse website traffic and performance

  • Understand visitor behaviour

  • Improve user experience

You can disable cookies through your browser settings, though some features of the website may not function correctly.

8. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Accessing & Correcting Your Information

You may request access to, or correction of, your personal information at any time by contacting us using the details below.

10. Marketing Communications

If you subscribe to our mailing list, you may receive promotional emails from us.
You can unsubscribe at any time by using the link in the email or contacting us directly.

11. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact:

Treasures Untold Au
Email: treasuresuntoldau@gmail.com
Location: New South Wales, Australia